As an IBM Platinum Business Partner – Meridian IT fully understand the importance of ensuring high availability across our clients complex IT environments. Meridian IT provide flexible hardware support and maintenance for IBM systems. This is designed to proactively ensure optimisation of systems for increased uptime! Plus deliver fast problem-resolution through a single point of accountability.
Whether your needs are base warranty support or up to fully committed recovery service levels. Meridian IT offer a tailored approach to your IBM support requirements across your entire IBM infrastructure.
Our IBM support agreements provide the flexibility to create a support contract that is delivered uniquely to the client exact specifications. Varying SLA’s, Hour of Cover, Terms (short & long term), IBM and Non-IBM, with the added ability to add or take away products supported during the term of your support agreement – we provide best in class IBM support agreements.